Privacy Policy

Who we are

Saibai & Co. ("we", "us") is operated by [registered company name], a company registered in Thailand under registration number [number], with its registered office at [Bangkok office address]. We are the data controller for the personal data described in this policy. For data questions, contact [data contact name or DPO] at hello@saibaiandco.com.

What data we collect

We collect only what we need to provide our services:

• Contact data: name, email, phone, LINE or messaging ID.
• Enquiry data: the details you give us about your situation, such as nationality, visa type and the service you want.
• Service data: documents and information needed to deliver a service you have engaged us for, including immigration, housing or relocation details.
• Website data: cookies and basic analytics, as described in our cookie policy.

Where a service requires sensitive data (for example documents needed for an immigration or medical step), we collect it only with your consent and only for that purpose.

Why we use it, and our legal basis

Under the PDPA we rely on the following bases:

• Contract: to provide the services you have engaged us for.
• Consent: for marketing emails and for any sensitive data, which you can withdraw at any time.
• Legitimate interest: to respond to enquiries, improve our service and keep our records.
• Legal obligation: where we must keep records to comply with Thai law.

Who we share it with

We do not sell your data. We share it only as needed to deliver your service, with:

• Licensed Thai partners who deliver regulated services, such as accountants, insurance brokers, licensed tour guides and lawyers, where you have asked us to coordinate that service.
• Government and immigration authorities, where a filing on your behalf requires it.
• Service providers who help us operate, such as our messaging, scheduling and analytics tools, under appropriate agreements.

Where data is transferred outside Thailand (for example to a cloud provider), we take steps to ensure an adequate level of protection as required by the PDPA.

How long we keep it

We keep your data only as long as needed for the purpose we collected it, plus any period required by Thai law. When it is no longer needed, we delete or anonymise it.

Your rights under the PDPA

You have the right to access your data, to correct it, to have it erased, to restrict or object to its use, to data portability, and to withdraw consent at any time. You also have the right to lodge a complaint with the Office of the Personal Data Protection Committee (PDPC) in Thailand. To exercise any right, email hello@saibaiandco.com and we will respond within the time the PDPA requires.

Cookies

Our website uses cookies as described in our cookie policy. You can manage non-essential cookies through the consent banner.

Changes to this policy

We may update this policy. The current version and its date are always shown at the top of this page.

Last updated: [date]. Questions: hello@saibaiandco.com.